Web Hosting FAQ

>> What is Web Hosting?
Web hosting is the act of renting space and bandwidth through a company so that you may publish your web site online.

>> Should I use a Unix (Linux, SunOS, BSD, etc.) or Windows NT (Windows 2000) based server?
Which operating system you decide to use should depend on what features you need. For example, if you are already using IIS, ASP, VBScript, Windows Media, Microsoft Access, Microsoft SQL Server, or Visual InterDev, and you don't have the time to learn Unix-based solutions, you'll have to choose a Windows NT or Windows 2000-based host.

Just because your desktop is Windows-based doesn't mean you should use a Windows host. You may notice that Linux-based operating systems and Apache Web servers are most common among web hosting companies. This is due to Apache's many shared-hosting features, a good track record of stability and performance, and because Linux and Apache are free.

>> Where are your web servers located?
Our state-of-the-art web servers are in various multi-million dollar data centers in USA that have premium connectivity to the Internet. This ensures some of the highest uptime possible for your web sites and mail communication systems.

>> What is shared / virtual web hosting platform?
It means that you would be opting for a cost-effective solution, where you would be only paying for the space your website occupies on the server. You will be sharing it with multiple websites which have opted for a similar solution. This solution generally is appropriate for most sites, except for the technologically highly advanced websites carrying confidential data transactions which need the power of a dedicated server.

>> Will I have forced advertising on my site like I do on Geocities, etc.?
No. We never force/ask customers to post our ads on their site. In fact you can put your own ads if you'd like.

>> What exactly is space and bandwidth/data transfer?
Space is the amount of "stuff" you can put on your web site. Available space is usually listed in megabytes (MB, millions of bytes). Single letter takes up one byte. HTML files are usually rather small (this file is about 25,000 bytes) but pictures and programs can get quite big. Your scripts, emails and stats will also considered within assigned space to you.

Transfer is the amount of "stuff" that visitors to your site can download before you reach your monthly limit. Transfer is usually listed in gigabytes (billions of bytes). After the transfer limit is reached for the month, you will need to pay extra for additional transfer at higher rates. For example, if an average visitor to your site views 3 HTML pages of 20 KB (thousands of bytes) each and 8 small embedded pictures of 10 KB each, and you get 500 visitors per day, you will require at least (3 * 20 + 8 * 10) * 500 * 30 = 2,100,000 KB = 2.1 GB of transfer per month.

>> How do I upload my site?
The main method of uploading files to your site's account is by using FTP. When you sign up with us, you will get an FTP account that lets you access files in your space (usually ftp.yoursitename.com, your main account name and password). You can also create new FTP account from control panel provided to you. Then you can use a built-in Windows or Internet Explorer FTP client, or some other software that supports FTP such as CuteFTP, WS_FTP, etc... to transfer files from your hard drive to your account. If you don't get an FTP account or if you prefer a Web interface, you can use your account control panel's File Manager instead.

>> What is uptime?
Uptime is the percentage of time that a web site is working. We offer 99% uptime guarantee and if we fail to maintain that you may be credited your hosting package validity extended.

>> What are subdomains?
Consider subdomains as an extension of your domain. For example, your site is www.example.com. A subdomain would be test.example.com, and another would be webhosting.example.com.

Subdomains are usually treated as separate sites from the main domain site.

>> Does it make a difference in managing my website on what type of desktop computer I use?
No. There is no difference in managing your website whether you choose Linux or Windows hosting. You will be provided web based control panel access in both type of hosting which is accessible using any explorer.

>> I don't have any experience in creating a site. Who can help me create, host and publicize my website?
We offer web site builder with any Linux hosting packages absolutely free. By just few clicks your website can be ready. If you are looking for professional design/look for your website, contact our support department. We also offer separate web designing services at a very reasonable rate.

>> Do you provide an unlimited/unmetered Space/Bandwidth plan?
No. In order to ensure high quality bandwidth and uptime to our customers we do not allow anyone hosted on the same server to use unlimited space/transfer throughput. Idealy it is not possible for a web host company to offer 'unlimited' bandwidth or diskspace. Almost all hosts that offer "unlimited" plans specify in their acceptable use policies that no site can use an "excessive" amount of resources. If you use too much disk space, bandwidth, or CPU time, these "unlimited" hosts will ask you to upgrade or leave.

>> Can I access my domain name without putting the www in front of the domain name?
Yes! Many web hosting companies don't allow this but our customer has luxury to access their site by going to "www.yourdomain.com" as well as "yourdomain.com".

>> Do I need a dedicated IP?
For most people, a dedicated IP is not required. But for people that want to provide anonymous FTP or a website using SSL, a dedicated IP can make that easier.